retail collections
We understand the National Credit Act intimately and this offers us the ability to ensure client compliance which is becoming as important at legal enforcement stage as it is at the credit granting stage.
In addition, we give our clients:
- A well-equipped debt collection call centre with the latest technology and systems experienced, skilled, motivated and well-trained call centre debt collectors
- Advanced quality assurance and call monitoring
- A competitive culture, which is constantly improving its performance
- Customisable reporting and systems that are adjusted to client needs
- Seamless and efficient transfer from call centre debt collection to legal debt collection
- A cost-effective network of attorney agents across the country which enables us to serve clients countrywide
- Positive assertive but ethical debtor engagement in debt recovery